Reviews

from Satisfied Customers

Stephens Customer Reviews

We’ve been serving the state of Alabama since 1977 with exceptional plumbing services. Customer satisfaction has and always will be our #1 priority

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David Whitehurst profile picture
David Whitehurst
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Quick response to my immediate needs. The job was done right the ghost time.
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Beverly Thorn profile picture
Beverly Thorn
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So easy to schedule and they did the necessary work in a jiff! Another company before them came out, assessed the situation, charged me of course, then said they needed to order a part. Never heard back from them despite numerous calls. Stephen’s got the job done the first time!
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William Josey profile picture
William Josey
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A1 great experience as always! Fast, friendly, and very reasonably priced. Wouldn’t go anywhere else.
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Marsha Burgess profile picture
Marsha Burgess
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Stephens Plumbing did a great professional job!
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Jane Hiles profile picture
Jane Hiles
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The plumbers were on time, courteous and very good about quickly determining the cause of our leaks and repairing them, while also explaining to my husband the source of the problems. We are very pleased and will call again.
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John Kearns profile picture
John Kearns
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The service man was pleasant and very competent. After fixing our plumbing, he showed my wife how to turn on our gas fireplace. When she forgot, I called the office and someone walked me through how to do it. They all had a great attitude.
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Sarah van Os profile picture
Sarah van Os
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We had a leak in the line between our house and the street. Called on Sunday afternoon, to try to get a Monday appointment. . Was pleasantly surprised to get an Actual Person who answered the phone. He offered to send someone out right then, if we were having an emergency. Told him about our leak and that it was not an emergency, that we had cut the water off, but we surely would like to be first on the list for Monday. Received a call on Monday morning at 7:15 and was told that 2 men would be out soon to assess the situation. They arrived before 8:00, dug up 4 squares of sod and found the leak. Repaired it and had neatly replaced the sod and were gone by 8:35. Wow! Very impressed! Have had other work performed by this wonderful company before. This visit could not have been better! Competent, polite, prompt, responsive, did what they said they would do. Hire them! You will be pleased!

State certified technicians with years of plumbing and gas fitting experience

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